Previous incidents

June 2026
No incidents reported
May 2026
May 29, 2026
1 incident

Helios E-Learning, HR Portal, and 3 other services are down

Downtime

Updated Jun 4, 2026 at 6:14pm UTC

ITSM Service Portal recovered.

26 previous updates

May 28, 2026
1 incident

Helios E-Learning, Hermes Shared Mailboxes, and 1 other service are down

Downtime

Resolved May 28, 2026 at 2:47pm UTC

Helios E-Learning recovered.

7 previous updates

May 26, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 2 other services are down

Downtime

Resolved May 27, 2026 at 12:39am UTC

Intranet recovered.

7 previous updates

May 25, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 1 other service are down

Downtime

Resolved May 25, 2026 at 7:02am UTC

Hermes Shared Mailboxes recovered.

5 previous updates

May 24, 2026
1 incident

HR Portal is down

Downtime

Resolved May 24, 2026 at 5:08am UTC

HR Portal recovered.

1 previous update

May 21, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 2 other services are down

Downtime

Resolved May 22, 2026 at 3:39pm UTC

Intranet recovered.

9 previous updates

May 19, 2026
1 incident

Helios E-Learning is down

Downtime

Resolved May 19, 2026 at 10:34pm UTC

Helios E-Learning recovered.

1 previous update

May 16, 2026
1 incident

Helios E-Learning is down

Downtime

Resolved May 16, 2026 at 4:58am UTC

Helios E-Learning recovered.

1 previous update

May 14, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 1 other service are down

Downtime

Resolved May 15, 2026 at 4:47am UTC

Helios E-Learning recovered.

7 previous updates

May 13, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 2 other services are down

Downtime

Resolved May 14, 2026 at 11:05pm UTC

ITSM Service Portal recovered.

17 previous updates

May 12, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 2 other services are down

Downtime

Resolved May 12, 2026 at 11:17pm UTC

Hermes Shared Mailboxes recovered.

7 previous updates

May 10, 2026
1 incident

Helios E-Learning is down

Downtime

Resolved May 10, 2026 at 11:56am UTC

Helios E-Learning recovered.

1 previous update

May 07, 2026
1 incident

Helios E-Learning and ITSM Service Portal are down

Downtime

Resolved May 7, 2026 at 10:41pm UTC

ITSM Service Portal recovered.

3 previous updates

May 05, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 2 other services are down

Downtime

Resolved May 5, 2026 at 6:27am UTC

Intranet recovered.

11 previous updates

May 04, 2026
1 incident

Helios E-Learning is down

Downtime

Resolved May 4, 2026 at 7:40pm UTC

Helios E-Learning recovered.

1 previous update

May 03, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 1 other service are down

Downtime

Resolved May 3, 2026 at 6:06pm UTC

Hermes Shared Mailboxes recovered.

13 previous updates

April 2026
Apr 30, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 2 other services are down

Downtime

Resolved Apr 30, 2026 at 10:47pm UTC

ITSM Service Portal recovered.

9 previous updates

Apr 28, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 1 other service are down

Downtime

Resolved Apr 29, 2026 at 12:02am UTC

ITSM Service Portal recovered.

9 previous updates

Apr 24, 2026
2 incidents

Helios E-Learning, ITSM Service Portal, and 2 other services are down

Downtime

Resolved Apr 25, 2026 at 8:57pm UTC

Hermes Shared Mailboxes and Intranet recovered.

14 previous updates

Helios E-Learning, ITSM Service Portal, and 2 other services are down

Downtime

Resolved Apr 24, 2026 at 7:05pm UTC

Hermes Shared Mailboxes recovered.

6 previous updates

Apr 21, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 2 other services are down

Downtime

Resolved Apr 22, 2026 at 1:23pm UTC

Helios E-Learning recovered.

9 previous updates

Apr 20, 2026
1 incident

Helios E-Learning is down

Downtime

Resolved Apr 20, 2026 at 5:11am UTC

Helios E-Learning recovered.

1 previous update

Apr 19, 2026
1 incident

HR Portal is down

Downtime

Resolved Apr 19, 2026 at 5:08am UTC

HR Portal recovered.

1 previous update

Apr 16, 2026
1 incident

Helios E-Learning is down

Downtime

Resolved Apr 16, 2026 at 11:40pm UTC

Helios E-Learning recovered.

1 previous update

Apr 12, 2026
2 incidents

Helios E-Learning is down

Downtime

Resolved Apr 13, 2026 at 1:17am UTC

Helios E-Learning recovered.

1 previous update

HR Portal is down

Downtime

Resolved Apr 12, 2026 at 5:08am UTC

HR Portal recovered.

1 previous update

Apr 11, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 2 other services are down

Downtime

Resolved Apr 11, 2026 at 11:24pm UTC

Intranet recovered.

6 previous updates

Apr 09, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 1 other service are down

Downtime

Resolved Apr 9, 2026 at 2:33pm UTC

Intranet recovered.

5 previous updates

Apr 07, 2026
1 incident

Intranet is down

Downtime

Resolved Apr 7, 2026 at 8:00pm UTC

Intranet recovered.

1 previous update

Apr 05, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 2 other services are down

Downtime

Resolved Apr 5, 2026 at 4:06pm UTC

Intranet recovered.

5 previous updates

Apr 03, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 2 other services are down

Downtime

Resolved Apr 3, 2026 at 6:02am UTC

Hermes Shared Mailboxes recovered.

7 previous updates

Apr 02, 2026
1 incident

Helios E-Learning, ITSM Service Portal, and 2 other services are down

Downtime

Resolved Apr 2, 2026 at 8:41pm UTC

Hermes Shared Mailboxes recovered.

6 previous updates